Shipping & Returns

You've got a 30-minute window after checkout to make changes (you can do this directly on the order confirmation page after checkout). It's all self-serve. If you get stuck, our Customer Support team has you.

You'll land on an order confirmation page right after checkout, and we'll also send a confirmation email — check Spam or Junk if it's not in your inbox. If you have an account, you can always find your order in the Orders tab. Still not seeing it? Reach out to Customer Support and we'll sort it out.

For now, we offer standard ground shipping only. Orders take 1–3 business days to process, then 5–7 business days to ship.

Yes. We offer free shipping on orders over $50.

Not yet — we're US-only for now. We'll let you know when that changes.

Free returns on all eligible items (anything not marked Final Sale) within 30 days of delivery (US only). Head to our Returns Portal, enter your order number and the email you used at checkout, and follow the steps — we'll send instructions and a prepaid label if it applies.

As soon as the carrier scans your return, we process your refund to your original form of payment. From there, your bank or card provider usually takes 5–10 business days to post it.

That's on us — we're sorry. Submit a ticket to our Customer Support team and we'll make it right.